Legal

AI Data-Use & Privacy

v1.0Last updated: Jul 7, 20266 min read

The short version

  • Ask vivi, summaries, transcription, and semantic search only see the content you invoke them on.
  • We do not train AI models on your content — ours or our providers'.
  • Voice recordings and note text may be sent to a named third-party provider to generate a result, then handled per the retention windows below.
  • You can turn AI features off, exclude a note, or delete your data at any time.

This page explains, in detail, how vivlo's AI features handle your data. It supplements our Privacy Policy.

1. What AI features vivlo offers

  • Ask vivi: a chat assistant that can answer questions across your notes.
  • Summaries & flashcards: AI-generated summaries and study aids from your notes.
  • Voice transcription: converting your voice recordings into editable text.
  • Semantic search: finding related notes by meaning, not just keywords.

2. We don't train on your content

By default, vivlo and its AI providers do not use your content to train any model. This is a contractual requirement we place on every AI provider we work with. If we ever introduce an opt-in program that uses content to improve models, it will be off by default and clearly disclosed before you can turn it on.

3. Providers & why

We use a small number of specialized AI providers rather than building every model ourselves. The current providers, and what each one is used for, are listed on our Sub-processors page under "Third-party AI model providers."

4. Retention at providers

Prompts and content sent to an AI provider to generate a result are retained by that provider only as long as needed for abuse monitoring and safety, then deleted. Exact retention windows pending confirmation with each provider. We do not maintain a permanent copy of provider-side logs.

5. Voice recordings & transcription

When you record a voice note, the audio is sent to our transcription provider to produce a text transcript, then deleted from that provider once transcription completes. Exact deletion window pending confirmation. The original recording itself is stored on our infrastructure like any other file you upload, subject to the retention rules in our Privacy Policy.

6. Embeddings & semantic search

An "embedding" is a numeric representation of a note's meaning that lets vivlo find related notes without a human — or a model — reading the note itself. Embeddings are stored on our infrastructure, are not shared with third parties, and are deleted when the note or your account is deleted.

7. Human review policy

No one at vivlo or our AI providers reads your notes to build or improve AI features. The only exception is if you contact support and explicitly share a note with us to help troubleshoot an issue.

8. Your controls

  • Turn off AI features entirely in Settings → AI.
  • Exclude an individual note from AI processing and semantic search.
  • Export or delete your account and all associated AI data at any time.

9. Regional processing

AI processing currently takes place in the United States. Confirm if any region-specific routing exists. If we add region-specific AI processing in the future, we will update this section.

Questions about how AI handles your data? Email support@vivlo.net.